THE WAKEMYCART KNOWLEDGE BASE

A little guidance.
A lot of possibility.

Setup instructions, product guides and answers for your WooCommerce store.

Follow the setup guide

Start with one test checkout

Follow the complete setup and validate your first recovery.

Open the quick start

36 articles

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EU privacy and cookie setup

Complete the merchant’s real privacy and cookie setup before live sending.

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Optional Free and Pro setup tutorials

Follow first-campaign setup or read the optional guide in either edition.

Recovery & email

Build and simulate conditional recovery flows

Choose relevant follow-ups using cart value, products, categories, language and customer history.

Recovery & email

Read email, flow and order reports

Inspect provider acceptance, delivery feedback, engagement and attributed orders without mixing currencies or deducting discounts twice.

Recovery & email

Protect estimated contribution when offering a discount

Use verified product costs, order expenses, fees and merchant limits to cap the final-message offer.

Recovery & email

Run a randomized recovery experiment

Compare two variants with stable 50/50 assignment, a pre-set observation window and uncertainty reporting.

Troubleshooting

Diagnose recovery health and follow guided fixes

Check local capture, your sender and the recovery queue in WordPress. Free needs no account connection.

Troubleshooting

Investigate product abandonment and observed checkout errors

Find products appearing frequently in abandoned carts and inspect errors the connector actually observed.

Store & account

Manage agency teams, shared flows and client reports

Manage people and reusable flows without centralizing shopper records.

Recovery & email

Let shoppers email themselves their cart

Set up optional Pro cart capture, keeping one requested link separate from ongoing reminders.

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Free and Pro: install, upgrade and downgrade

Start with Free. Choose Pro when you need cart saving, conditional follow-ups, controlled offers or detailed reports. Site plans cover connected account services and eligible updates.

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Your first recovery

Set up recovery inside WordPress, using an email provider you control.

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Install and connect the plugin

Install Free first; add Pro to the same shared recovery engine.

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Verify your sending domain

Send through your own Resend account or your existing WordPress mail/SMTP setup.

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Activate recovery and switch senders

Capture and email sending have separate switches.

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Check your WooCommerce setup

See supported product and extension profiles, plus combinations that need a separate integration.

Recovery & email

Design branded recovery emails

Preview a template and make it fit your store.

Recovery & email

Send and review a test email

Check a real inbox before enabling reminders.

Recovery & email

Build your recovery sequence

Choose useful messages, increasing delays and the right template.

Recovery & email

Control recovery discounts

Add controlled offers without making a discount the default.

Recovery & email

Capture and respect shopper permission

Capture only after a shopper makes an explicit reminder choice.

Recovery & email

Read sales, orders and refunds

Understand observed recoveries and inspect retained WooCommerce orders.

Store & account

Manage your account and MFA

Protect your WakeMyCart account and your store login separately.

Store & account

Edit, reconnect or remove a store

Manage registration in your account and recovery settings in WordPress.

Store & account

Use multiple languages and currencies

Use the checkout’s currency and language without mixing financial totals.

Store & account

Preserve custom cart and checkout fields

Restore needed custom checkout choices with a small allowlist.

Store & account

Use operational alerts

Get coarse operational notifications and investigate details on the store.

Store & account

Understand Free, Pro and contact limits

Count recovery contacts once per store and UTC calendar month.

Store & account

Update the connector

Install supported updates with signed metadata and verified package bytes.

Troubleshooting

Fix a store connection

Fix connected-account issues without resetting local history. Free recovery does not require a connection.

Troubleshooting

A checkout is missing

Test both permission paths on the checkout actually used by shoppers.

Troubleshooting

A reminder has not arrived

Separate preparation, provider acceptance and delivery.

Troubleshooting

Recover account access

Resolve verification, password-reset and authenticator problems.

Store & account

Data, consent and deletion requests

Keep recovery records on the merchant store and coordinate actual recipients.

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Move from another recovery plugin

Move settings from CartFlows or bring an older WakeMyCart engine onto the store.

Developers

API and signed connector requests

Use the account protocol for licensing and the local REST interface for recovery.

Need help with your store?

Prepare a useful support request with the relevant details.

Get support

Building an integration?

Read the signed request contract and download the API reference.

Developer documentation