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Store & account

Use operational alerts

Get coarse operational notifications and investigate details on the store.

WakeMyCart documentation · Free 1.1.8 · Pro 1.1.8

What to do

  1. Enable operational account emails in Account settings and confirm the account email is verified.
  2. Keep the store’s control sync and local scheduled tasks running.
  3. When an alert arrives, open WooCommerce → WakeMyCart → Recovery health on the affected store.
  4. Follow the suggested connection, queue, sender, scheduler or capacity fix, then check again.

What to expect

Connected accounts receive coarse health codes, not cart identifiers or email logs. Health reports are periodic. Current Free and Pro plugins keep contact usage local and do not report aggregate contact usage.

Account alerts complement local Recovery health. If an expected alert does not arrive, check your account email preference and contact support. Low traffic or no captured checkout alone does not prove a broken checkout.

Still need help?

Include this article and your store’s support summary.

Contact support