Your first recovery

What to do

1. Install WooCommerce and WakeMyCart Free on your HTTPS store. No WakeMyCart account or licence key is needed for Free.
2. In WakeMyCart → Overview, choose Set up and test recovery (or Review recovery setup after your first setup). Follow the sender, messages, test and permission steps using your saved settings.
3. Review your store privacy notice and provider arrangements. Pause sending before testing capture. Capture and sending have separate controls; enabling capture does not change the sending switch.
4. Choose Use WordPress email, Connect an SMTP server or Connect Resend, then save your sender. Edit Free’s Email reminder, or the separate Pro add-on’s Email sequence, and send a test to an inbox you control using Send test to.
5. On staging, explicitly enable sending for your own test checkout. Verify opt-in, a real reminder, cart restoration, an order and unsubscribe. Check Recovery health and pause the staging sender after your test.
6. On the live store, review the sender, permissions and saved reminder or Pro sequence again. Enable recovery explicitly only after your staging test succeeds.

What to expect

Free and new Pro site licences have no monthly contact cap. Free includes one editable reminder; the separate Pro add-on implements multi-stage sequences. Both share the same configurable reminder-frequency safeguard. New installations start at three reminders per shopper per UTC month. Existing frequency settings and recorded shopper permission are retained; a migration can pause sending for review. Works with your store’s existing email setup; provider limits and charges apply.

Upgrading an existing cloud-engine installation starts a migration hold. Finish the reviewed import and old-sender handover before enabling emails.